(1) Run TuneCable BeatOne and select the "Register" tab in the lower left corner, you will get the registration interface.
(2) Copy and paste the registration Email and Code you have received from the email into the registration dialog. Then click the "Register" button.
If registration fails, please try the following steps:
(1) Please confirm that the currently installed program matches the product and version you purchased.
(2) Please check that the registration code is exactly the same as the one you received in the email after purchase, and avoid any extra spaces or typing errors.
(3) One registration code can only be used on one device. If it has already been activated on another device, please log out or deactivate the previous device first, then try to reactivate it on the current device.
(4) If you have followed all the instructions but still get the failed message, please contact our support team via [email protected] for help.
TuneCable trial version only allows trial users to convert the first 1 minute of each song for sample testing. To unlock this restriction, please purchase a license.
TuneCable BeatOne offers MP3, AAC, WAV, FLAC, AIFF, and ALAC format for outputting.
"Intelligent Mode" means TuneCable automatically switches between downloading music from the Music app / web player or YouTube based on your network condition.
(1) Choose "Spotify" from the initial screen, and then switch to "Spotify App" and click "Open App" in TuneCable.
(2) Make sure to log in to your Spotify Premium account within the Spotify app and enable "Lossless" quality in the "Settings" section.
(3) Choose "Record Mode" as the conversion mode and select "Recommended" as the output format in TuneCable.
TuneCable will export the songs with the Lossless audio quality and format kept.
(1) Navigate to the Tag Edit tool on the Tools interface. Drag and drop your local audio files to TuneCable. The "Add Music" button also allows you to upload your local files.
(2) TuneCable will show the tags on the files. You can change Artwork, Title, Artist, Album, Genre, Year, and Track Num according to your need. Then click "Save to Source Files" or "Save as New Files" to apply all changes.
TuneCable BeatOne also supports to convert the normal music files to MP3/M4A/WAV/FLAC/OGG/AIFF format.
(1) From the "Tools" page, choose the Format Converter option. You can add music to the interface by clicking the "+Add" button or by manually dragging and dropping them. MP3, M4A, M4B, WAV, FLAC, OGG, AIFF, and M4R are among the output formats that are supported.
(2) Select the output format, sound quality (128kbps, 256kbps, 320kbps), channel (Mono, Stereo), and output path. Then click "Convert" to start the conversion.
The tool Burn CD on TuneCable BeatOne for Windows version allows you to use TuneCable directly to burn your songs to CD, and you don't have to find other programs. You can get the tool from the "Tools" module. You can also head to the "History" module, select the icon with four squares above the songs, and select the "Burn CD" option.
(1) Once you have clicked into the Burn CD tool, you can drag and drop your favorite songs into the margins or select the "Add Music" button to add them. If you get the tool from "History", select the downloaded songs first and then select the "Burn CD" tool, it will enter the next step.
(2) Then you can customize the name of the disc as well as the gap between songs. You should note that you can add a maximum of 80 minutes of songs in total. Click on "Burn" to start the progress.
After the conversion is completed, head to the "History" tab, select the target songs and click on the square menu icon then select the option of "Export to iTunes". On the popup, you can name the playlist and then select "Start exporting".
(1) In lower left of TuneCabe main interface, access "Settings".
(2) Under "Output File Name", retain only "Playlist Index" and "Title".
(3) Select "Playlist" in the "Output Organized" setting.
"Output Organized" setting allows you to save the converted files into a multi‑level folder structure, making it easier to manage and locate your music. If you set the folder hierarchy as Playlist / Artist / Album, the output file will be saved in a path like: Playlist Name / Artist Name / Album Name / song.mp3
To set it up:
(1) Go to "Settings" > "Output Organized".
(2) Add the elements in this order:
(a) Select Playlist as the first folder level, then manually add a separator / .
(b) Select Artist as the second folder level, then manually add another / .
(c) Select Album as the third folder level.
(1) Select "Reocrd Mode" from Conversion Mode in Settings.
(2) Select "Recommended" from Output Format in Settings.
TuneCable will export the songs with the original audio quality and format kept.
If you fail to convert music, you can try the following methods to troubleshoot and resolve the issue:
(1) Update to the latest version: Please check if you are using the latest version of TuneCable and music app. If not, please download the latest version through the download center. Or go to "Menu" > "Check for updates".
(2) Switch to another source: Please go to the top bar and choose to download from the app or web player. Switch to another source and try downloading again.
(3) Please go to the "Settings" tab and go to "Conversion Mode". Then try different conversion modes.
(4) Clear cache: Please go to the top right, click the "Menu" and choose "Clear Cache". Alternatively, completely delete the program cache by following these steps:
- Open the path:
C:\Users\USERNAME\AppData\Roaming\ - Locate the corresponding program folder, for example,
TuneCable BeatOne. - Delete the program folder.
- Restart the program and try again.
- Open Finder.
- Click Go → Go to Folder… in the top menu bar, or simply press Command + Shift + G.
- Enter the path:
~/Library/Application Support/, and locate the corresponding program folder, for example,TuneCable BeatOne. - Delete the program folder, then restart the program.
Windows:
Mac:
(5) Check account status: Please check whether your music account can log in normally in other browsers and see whether music plays normally under your account in the music app or web player. In some cases, you also need to confirm that your account is in an active subscription state.
(6) Disconnect Bluetooth/other devices: If you are using a Bluetooth or other device connected to your computer, please disconnect it.
(7) Check IP address and regional restrictions: Turn off or switch your VPN, and try downloading again.
(8) Technical support: If the solutions above are not effective, please email [email protected] for further help.
Some users responded that there was no sound from Mac laptop speakers after downloading and using TuneCable BeatOne. Now you can manage to fix this sound issue by following:
(1) Open "Terminal" on machine. You can do this by click "Applications" folder in Finder, then open "Utilities" and double-click on "Terminal".
(2) Copy this code: sudo rm -rf /Library/Audio/Plug-Ins/HAL/MJRecorderDevice.driver and paste it to the pop up terminal window, and press "Return". Then enter the password of your Mac and press "Enter" on the keyboard.
(3) Close this "Terminal" window on Mac.
(4) Restart your machine. Restart your Mac and then you can play the audio normally via media devices.
Cause: The music cannot be read because both the iTunes app and Store version of Apple Music are installed.
Solution: Please uninstall the Store version of the Apple Music app.
If your Spotify account happens to be suspended, we have provided a detailed explanation of this issue on the relevant page, which we recommend you review first.
To help you address this situation, we offer the following solutions:
(1) Download without login: Our program currently supports downloading most songs without requiring a Spotify account (though a small number of tracks may still need login verification).
(2) Use a temporary account: If needed, you can also create a free Spotify account for temporary use as an alternative.
(3) Library backup and restore: We have added a backup/restore feature for Spotify libraries, allowing you to easily transfer your existing playlists and preference settings to a new Spotify account (please refer to this guide for detailed instructions).
For steps on how to recover a suspended Spotify account, please check this page.
You've selected either "Intelligent Mode" or "YouTube Mode" for music conversion. "YouTube Mode" gets music from YouTube. "Intelligent Mode" switches sources based on network, falling back to YouTube if the original source is unavailable. For downloading only from the original source, please change "Conversion Mode" to "Record Mode".
Upon choosing a lossless output format (WAV, FLAC, AIFF, or ALAC), the Bit Rate option becomes inactive, reflecting the fact that these formats automatically encode audio at their optimal, uncompressed bit rate, thereby ensuring maximum audio quality without the need for manual bit rate adjustment.
This prompt indicates that the song requires a logged-in account on the source platform for conversion. Please return to the web player and log in.
For example, if you selected Spotify, please return to the Spotify web player window, click the "Log In" button (typically in the top-right corner), complete the login process, and then add the song to convert again. This process also works for other platforms, such as YouTube Music, Amazon Music, Apple Music, and Tidal.
Please contact us at [email protected], tell us which problem are your encountering and provide us with detailed info like Mac OS, the version, and program log files for analysis. You can also submit your problem through the program's Feedback button (located in the lower-left corner with a small email icon) and attach the log files.
