totop
home icon >  Support Center >  Refund Policy

Refund Policy

TuneCable provides free trial versions of all products for downloading directly from our website. Before you purchase the full versions of TuneCable, please download these programs to test whether they are compatible with your computer systems and meet your needs of conversion.

Once the order is done, the sale cannot be cancelled. However, there are also some exceptions for special cases. In order to make it clear to you, we've listed TuneCable refund policy as below:

Unaccepted Cases

We do not accept the refund requests or products exchange in these cases:

Details on refund period:

1. We offer a refund within 30 days of your purchase for the lifetime subscription of TuneCable Spotify Converter for Windows & Mac, TuneCable Apple Music Converter for Windows & Mac and TuneBoto Amazon Music Converter for Windows & Mac.

2. We offer a refund within 5 days of your purchase for a 1-month & 1-year plans of TuneCable Spotify Converter for Windows & Mac, TuneCable Apple Music Converter for Windows & Mac and TuneBoto Amazon Music Converter for Windows & Mac.

Accepted Cases

We accept refunds in these cases:

Once the order is cancelled, please uninstall the software and remove it from your computer.

Get Assistance

Contact support@tunecable.com for help with TuneCable products and orders.