1. How to register TuneCable Spotify Music Converter for Mac?

[1] Run TuneCable Spotify Converter and select the "Register" tab in the lower left corner, you will get the registration interface.

[2] Copy and paste the registration Email and Code you have received from the email into the registration dialog. Then click the "Register" button.

2. What can I do if I get the message "Invalid Code" when trying to register?

[1] First, please make sure that you have downloaded the right program.

[2] The registration code is case-sensitive. And, please do not add blank at the beginning or the end of the word. You can also copy and paste the Email address and Code into the registration dialog.

[3] If you are sure that you are running the right program and following the direction but still get the failed message, please contact our support team via [email protected] for help.

3. Why can I only convert the first 1 minute of each audio?

TuneCable trial version only allows trial users to convert the first 1 minute of each song for sample testing. To unlock this restriction, please purchase a license. You can purchase from here - Buy TuneCable Spotify Converter for Mac

4. What kind of audio formats can it export?

TuneCable Spotify Music Converter offers MP3, AAC, WAV, FLAC, AIFF, and ALAC format for outputting.

5. What's the function of "Intelligent Mode"?

Intelligent Mode is a combination of Wed Download and YouTube Download. When you choose "Intelligent Mode" in TuneCable setting, the conversion rate would be increased a lot thus you can get the Spotify tracks as needed.

6. How to edit ID3 tags?

[1] Head to Tag Edit from the Tools module, and import your local files by clicking the "+Add" button or dragging and dropping. If you would like to modify the converted Spotify songs on TuneCable, go to the "Converted" module, choose the songs, and select "Edit Tag" after clicking the four-square icon.

[2] TuneCable will smartly identify and display the ID3 tags, and you can make changes to Artwork, Title, Artist, Album, Genre, Year, and Track Num. Then hit on "Save" to apply all the changes.

7. How to convert local audio to MP3/M4A/WAV/FLAC/OGG/AIFF?

[1] Go to Format Converter from the Tools module. Click "+Add" to open and browse your local files. Then select the files and confirm to upload them to TuneCable. Another easy way to upload the files is by dragging and dropping. The source files should be in MP3, M4A, M4B, WAV, FLAC, OGG, AIFF, or M4R format.

[2] Move your cursor to the right bar on TuneCable, and select an output format, sound quality, channel, and output path. Next, click "Convert" to start the conversion.

8. How to export the converted Spotify songs to iTunes?

[1] After the conversion, head to the "Converted" module, and pick the target songs. Then click the four-square icon above the items and select "Export to iTunes" from the drop-down list.

[2] After that, a popup will appear. You can name this playlist accordingly, then click on "Start exporting" to begin the transfer.

9. Can I convert the entire playlist from Spotify?

Yes, TuneCable supports converting the entire playlist by dragging and dropping the playlist from the Spotify app or add the whole playlist from the Spotify web player to TuneCable.

10. How to automatically store the output audio into Playlist / Artist / Album folders?

Before converting, you can choose to sort the output music files into folders by "None", "Playlist", "Artist", "Album", or other provided options from Output Organized in Settings, so that the files would be organized properly.

11. How to preserve the original sound quality?

Select 'AUTO' from Output Format in Settings, and TuneCable will output the songs with the original sound quality saved and the source format as well.

12. How to do if I fail to convert Spotify songs?

[1] Please check if you are using the latest version of TuneCable and Spotify app.

[2] Please check if you can play the song on Spotify Music like you normally do.

[3] If you are using Bluetooth or other device to connect your computer, please break the connection.

[4] Please go to the top right, click the "Menu" and choose "Clear Cache".

[5] Please re-open the program for a try.

[6] Please go to the "Settings" tab and go to "Conversion Mode". Then try different conversion modes.

If the solutions above are not effective, please send an e-mail to our support team at [email protected], describing the problem in more details and attaching your OS info, Spotify version as well as the log files of TuneCable. To find the log files, just click Menu > Open log file, and a window which contains the log files would pop up. Then please send us all the log files.

13. How to Fix Failed 1000?

Cause: The program is occurring an unknown error, and it can't convert Spotify music successfully.

Solution: You can try it again later or change your conversion mode under the program setting.

14. How to Fix Failed 1005, 1200, 1201, 6208?

Cause: Failed code 1005, 1200, 1201, 6208 belong to runtime error.

Solution: Please reopen the program for a try.

15. How to Fix Failed 1007?

Cause: Your Spotify Music account is logged in and playing music at the same time on multiple devices.

Solution: Please make sure that your Spotify account is used only on your computer while in conversion.

16. How to Fix Failed 1010, 1700-1702?

Cause: Failed code 1010, 1700-1702 mean you are encountering errors like query no match, query failure, download failure under "YouTube Download" conversion mode.

Solution: Please use Spotify Record or Web Download from Conversion Mode in Settings.

17. How to Fix Failed 1101?

Cause: TuneCable fails to initiate Spotify Music.

Solution: Please reopen the program for a try, if the problem still persists, we suggest you reinstall Spotify Music from its official website.

18. How to Fix Failed 1102?

Cause: Failed code 1102 means TuneCable fails to play Spotify Music.

Solution: You can check if you can fix it with the below options.

[1] Please check if you are using the latest version of TuneCable and Spotify Music.

[2] Please check if you can play the song on Spotify Music like you normally do.

[3] If you are using Bluetooth or other device to connect your computer, please break the connection.

19. How to Fix Failed 4000-4005, 4100-4105?

Cause: Failed code 4000-4006, 4100-4105 means the input/output path does not exist, the program fails to create the output files or the name of the output path is too long, or need authorization to create a folder.

Solution: Run TuneCable as an administrator, go to the "Setting" window, set a different output path, and choose "None" under "Output Organized" for a try.

For Failed 4003, please change the output path to a disk that has much space left.

20. How to Fix Failed 4106?

Cause: Failed 4106 means the output file is too large to save into your FAT disk.

Solution: Please choose another output path apart from FAT disk.

21. How to Fix Failed 1802-1803?

If you encountered the Failed 1802/1803 when using TuneCable Spotify Downloader for Mac under macOS 11.1 or above, please follow our instructions below to authorize 'Music' in the 'Automation' section.

Step 1: Go to 'System Preferences' > 'Security & Privacy' > 'Privacy' module.

Step 2: Find the 'Automation' option, then enable 'Music' option under TuneCable Spotify Downloader.

If the problem persists, please provide us with more detailed information to our support team via [email protected] for further analysis, we will find the solution for you ASAP:

1. Which macOS are you running?

2. Are you a Spotify Free user or Premium subscriber? And are you running the latest version of Spotify?

3. What's the output format and settings you choose in TuneCable?

4. Does the problem happen to a certain audio file or to all audio files?

5. Please send us all the log files of TuneCable for our analysis. You can find them by going to the program, Menu > Open Log File > logs.

22. How to fix no sound issue on Mac after using TuneCable Spotify Music Downloader?

Some users responded that there was no sound from Mac laptop speakers after downloading and using TuneCable Spotify Music Downloader. Now you can manage to fix this sound issue by following:

1. Open "Terminal" on machine. You can do this by click "Applications" folder in Finder, then open "Utilities" and double-click on "Terminal".

2. Copy this code: sudo rm -rf /Library/Audio/Plug-Ins/HAL/MJRecorderDevice.driver and paste it to the pop up terminal window, and press "Return". Then enter the password of your Mac and press "Enter" on the keyboard.

3. Close this "Terminal" window on Mac.

4. Restart your machine. Restart your Mac and then you can play the audio normally via media devices.

23. What should I do if it prompts that the program is not compatible with the system version?

1. Update your macOS system to Mac 10.15 or above. The latest version is recommended.
2. Switch to a Windows computer, and our support team will help you change the license.

24. My Spotify Account is suspended, what should I do?

Sorry to hear that your Spotify account has been suspended. We explained the problem in detail. For this issue, please check Spotify Account Suspended.

To re-gain the Spotify suspended account, please check this page.

25. I encounter some problems that I can't find in FAQ. How can I get technical support?

Please contact us at [email protected], tell us which problem are your encountering and provide us with detailed info like Mac OS, Spotify version, and program log files for analysis. You can submit your problem through 'Menu' > 'Feedback' and attach the log files.